Frequently Asked Questions

FAQ Topics

Before you order.

Q How long before my trip will I have to place my order?
Q Which payment methods are available?
Q How long will it take for my sim to be sent to me ?
Q How much data should I get for a business trip? holiday trip?
Q Will I be able to do everything on that one sim card? call, sms, use the internet ect?

Once you in the country of your travel

Q Can I reload my SIM card with credit or data if I run out or do I have to purchase a new one?
Q How long will it take for my sim to be reloaded if I want to purchase additional credit or data ?
Q What if I don't use all of my data?